Access & safety
The right access.
Only when it’s needed.
Your public website reveals symptoms. Repairing the source takes permission from whoever controls it. Here’s how we handle that without collecting everyone’s passwords.
WordPress
Use the limited connector for link and image attribute repairs in supported published pages and posts. It has no remote command execution, hosting access, plugin management, or access to customer records.
Download connector ZIP- Open Plugins → Add New Plugin → Upload Plugin in WordPress. Upload, install, and activate the ZIP.
- Open Tools → Mendline repairs.
- Paste the service endpoint and the connection key from a private repair request. Select Connect and inspect.
- The customer reviews the page and exact changes, pays, and approves them. Choose Sync now in WordPress to run the approved repair.
- Verify the result, then revoke access and deactivate the connector when finished. Backups stay on the WordPress site.
A developer or agency runs it
Send them the private access link from your repair desk. They can inspect the evidence, connect a supported WordPress page, or explain where a different issue is controlled. The review determines whether a repair can proceed.
No access available? We record the blocker. A public scan cannot bypass ownership, recover an account, or modify a private backend.
Other platforms
- Webflow, Wix, Squarespace
- The site owner or agency identifies the page and grants an appropriate collaborator role after scope review. These are not automatic connector integrations.
- Shopify
- Theme and app issues need different permissions. Checkout and billing settings are excluded from the page repair offer.
- Custom applications and hosting
- A repository, a staging deployment, logs, and an agreed test may be necessary. Repair feasibility is determined before any custom engagement.
What approval protects
One page, one plan. The page fingerprint must match the inspected version. A newer edit stops the repair.
A local way back. The previous content stays in WordPress. Rollback refuses to overwrite a later edit.
A revocable connection. Keys and access links expire after seven days. Revoke them immediately from the repair desk.